Terms of Use

1. Acceptance of Terms

Last updated: January 2025

Welcome to the website of Thermal Developments International ("TDI", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our website located at www.t-d-i.co.uk (the "Website") and any related services provided by TDI.

By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website.

2. Definitions

For the purposes of these Terms, the following definitions apply:

3. Website Use

3.1 Permitted Use

You may use our Website for lawful purposes only and in accordance with these Terms. Specifically, you may:

• Browse and view Website content for informational purposes
• Download technical documentation and product information
• Contact us regarding our products and services
• Request quotes and product specifications
• Access distributor information and contact details

3.2 Access Requirements

To access certain features of our Website, you may need to:

• Provide accurate and complete information
• Maintain the confidentiality of any login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

3.3 Technical Requirements

You are responsible for ensuring your equipment and internet connection are suitable for accessing our Website. We do not guarantee that our Website will be compatible with all devices or browsers.

4. Intellectual Property Rights

4.1 TDI's Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, software, and technical documentation, is the property of TDI or its licensors and is protected by:

• Copyright laws
• Trademark laws
• Trade secret laws
• Other intellectual property rights

4.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our Website for its intended purposes. This licence does not include the right to:

• Reproduce, distribute, or publicly display our content
• Create derivative works based on our content
• Use our trademarks or logos without permission
• Reverse engineer or decompile any software

4.3 Trademark Notice

TDI, Thermal Developments International, and our logos are trademarks of TDI. All other trademarks mentioned on our Website are the property of their respective owners.

4.4 Copyright Infringement

If you believe that content on our Website infringes your copyright, please contact us immediately with details of the alleged infringement.

5. User-Generated Content

5.1 Content Submission

If you submit any content to our Website (such as enquiries, feedback, or technical specifications), you represent and warrant that:

• You own or have the right to submit such content
• The content does not infringe any third-party rights
• The content is accurate and not misleading
• The content complies with applicable laws and regulations

5.2 Licence to TDI

By submitting content to our Website, you grant TDI a non-exclusive, royalty-free, worldwide licence to use, reproduce, and distribute such content for business purposes related to our services.

5.3 Content Monitoring

We reserve the right, but have no obligation, to monitor, review, or remove any user-generated content at our sole discretion.

6. Prohibited Uses

You may not use our Website for any of the following purposes:

7. Products and Services

7.1 Product Information

We strive to provide accurate product information on our Website. However:

• Product specifications may change without notice
• Images may not reflect exact product appearance
• Technical data is provided for guidance only
• Custom products may vary from standard specifications

7.2 Availability

Product availability is subject to change. We do not guarantee that any product will be available at any particular time.

7.3 Custom Solutions

Custom products and solutions are subject to separate terms and conditions, which will be provided during the quotation process.

7.4 Technical Support

Technical support is provided on a best-efforts basis. We do not guarantee that technical support will resolve all issues or be available at all times.

8. Warranties and Disclaimers

8.1 Product Warranties

Our products are covered by specific warranties as detailed in our product documentation. These warranties are limited to:

• Manufacturing defects
• Specified performance parameters
• Normal operating conditions
• Proper installation and use

8.2 Website Disclaimer

Our Website and its content are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness

8.3 Service Availability

We do not warrant that our Website will be:

• Available at all times
• Free from errors or interruptions
• Secure from unauthorised access
• Compatible with all systems

8.4 Third-Party Content

We disclaim all warranties regarding third-party content, links, or services referenced on our Website.

9. Limitation of Liability

9.1 General Limitation

To the maximum extent permitted by law, TDI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Loss of goodwill

9.2 Maximum Liability

Our total liability for any claim arising from or related to these Terms or our Website shall not exceed the amount paid by you to TDI in the twelve months preceding the claim.

9.3 Exceptions

Nothing in these Terms shall limit our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

9.4 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or supply chain disruptions.

10. Indemnification

You agree to indemnify, defend, and hold harmless TDI, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of our Website
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to our Website
• Your negligent or wrongful conduct

11. Third-Party Links and Content

11.1 External Links

Our Website may contain links to third-party websites or services. These links are provided for convenience only, and we do not:

• Endorse or recommend third-party content
• Control third-party websites or services
• Accept responsibility for third-party content
• Warrant the accuracy of third-party information

11.2 Distributor Websites

Links to our authorised distributors are provided for your convenience. Each distributor operates independently and has its own terms and conditions.

11.3 Third-Party Services

We may use third-party services (such as analytics providers) to operate our Website. These services are governed by their own terms and privacy policies.

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from or related to these Terms or our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve any disputes informally. We are committed to working with you to find mutually acceptable solutions.

12.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Changes to These Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last updated" date at the top of these Terms
• Post the revised Terms on our Website
• Notify users of material changes where appropriate

13.2 Continued Use

Your continued use of our Website after any changes to these Terms constitutes your acceptance of the revised Terms.

13.3 Review Responsibility

You are responsible for regularly reviewing these Terms to stay informed of any updates.

14. Contact Information

If you have any questions about these Terms of Use, please contact us: